Terms of Service
These Terms and Conditions constitute a legally binding agreement between you and Uniproductive OÜ, a company incorporated under the laws of Estonia, with registry code 17416992 and registered office at Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10152 (“Keppio”, “we”, “us”, or “our”).
These Terms govern your access to and use of Keppio’s website, tools, and services, including but not limited to influencer analytics, profile analysis, comparison features, reports, and related functionalities (collectively, the “Services”) made available through the Keppio platform (the “Site”).
By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Site or Services.
Please read these Terms carefully, as they define your legal rights and obligations in relation to your use of Keppio.
1. Acceptance of Terms
1.1 These Terms apply in full to your access to and use of the Site and Services and, together with any additional policies referenced herein, constitute a legally binding agreement between you and Keppio (the “Agreement”). You may not modify these Terms.
1.2 By accessing or using the Site and/or Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement, whether acting on your own behalf or on behalf of a legal entity that you represent.
1.3 If you enter into this Agreement on behalf of a legal entity, you represent and warrant that you have the authority to bind such entity and its affiliates to these Terms. In such case, the terms “you” and “your” shall refer to that entity and its affiliates.
1.4 If you do not agree to these Terms, you must not access or use the Site or Services.
2. Updates and Modifications to Terms
2.1 Keppio reserves the right, at its sole discretion, to revise, update, or otherwise modify these Terms at any time.
2.2 You acknowledge and agree that it is your responsibility to review these Terms periodically to stay informed of any changes.
2.3 Unless otherwise stated, any modifications to these Terms shall become effective upon their publication on the Site.
2.4 Your continued access to or use of the Services after the effective date of any changes constitutes your acceptance of the revised Terms.
2.5 If you do not agree to any modifications, you must immediately cease using the Services.
2.6 Where required by applicable law or where changes are material, Keppio may provide notice of such changes via email, in-platform notification, or other reasonable means. Such notice may include a summary of key updates and a link to the revised Terms.
3. Permitted Use of the Services
3.1 Scope of Use
You may use the Services to:
a) analyze digital creator profiles
b) compare multiple profiles using available metrics
c) review and interpret analytics data provided through the platform
d) create internal reports and insights based on such data
All use must comply with these Terms and applicable laws.
3.2 Availability of Features
Certain features, functionalities, or service tiers may be:
a) subject to additional terms or agreements
b) available only upon activation by Keppio
c) limited based on usage thresholds, account type, or subscription level
Keppio reserves the right to enable, disable, or modify access to any feature at its sole discretion.
3.3 Future Services
Keppio may introduce additional services, including but not limited to advanced integrations, APIs, or extended analytics capabilities. Such services may be subject to separate terms, agreements, or technical requirements.
4. Provision of the Services
4.1 Modification and Availability of Services
You acknowledge and agree that Keppio may, at its sole discretion and at any time, modify, update, suspend, restrict, or discontinue any part of the Services, including features, functionalities, or access, with or without prior notice.
Keppio does not guarantee that the Services will be available at all times or without interruption.
4.2 Service Availability
Keppio will use commercially reasonable efforts to make the Services available on a continuous basis. However, availability may be affected by:
a) scheduled maintenance
b) emergency maintenance
c) technical failures
d) third-party dependencies
e) force majeure events
Where reasonably possible, Keppio may provide advance notice of planned downtime through the Site or other communication channels.
4.3 Support
Keppio may provide technical support in accordance with its standard practices.
Support is provided on a reasonable efforts basis and may be limited depending on your account type, subscription level, or the nature of the issue. Keppio does not guarantee specific response or resolution times unless otherwise agreed in writing.
4.4 Suspension of Access
Keppio reserves the right to suspend or restrict your access to the Services, in whole or in part, without prior notice if:
a) you violate these Terms
b) you fail to make required payments (if applicable)
c) your use poses a security risk
d) required by law or regulatory authority
You acknowledge that such suspension may result in temporary or permanent loss of access to data, content, or functionality.
5. Account Security and Access Responsibility
5.1 Registration Information
As part of the registration process, you may be required to provide certain information, including but not limited to your name, company name, address, email address, and payment details (if applicable).
You agree that all information you provide is accurate, complete, and kept up to date at all times.
5.2 Account Credentials
You are responsible for maintaining the confidentiality and security of your account credentials, including usernames, passwords, access tokens, and any other authentication methods associated with your account.
5.3 Responsibility for Account Activity
You acknowledge and agree that you are solely responsible for all activities that occur under your account, whether or not such activities are authorized by you.
5.4 Unauthorized Access
You agree to notify Keppio immediately upon becoming aware of:
a) any unauthorized use of your account or credentials
b) any breach of security
c) any other activity that may compromise the integrity of your account or the Services
5.5 Security Measures
You agree to take all reasonable steps to prevent unauthorized access to your account, including implementing appropriate internal security practices and safeguarding your credentials.
5.6 Keppio Access for Maintenance and Support
To the extent permitted by applicable law, Keppio may access your account or associated data solely for the purposes of:
a) providing technical support
b) resolving billing or account-related issues
c) maintaining, securing, or improving the Services
6. Data Privacy and Protection Framework
You acknowledge that your use of the Services may involve the processing of personal data. Information about how Keppio collects, uses, and protects personal data is set out in our Privacy Policy, which forms an integral part of this Agreement.
6.1 Roles of the Parties
To the extent that applicable data protection laws, including the EU General Data Protection Regulation and the UK General Data Protection Regulation (collectively, “GDPR”), apply:
a) Keppio acts as an independent controller with respect to personal data it collects and processes for its own purposes, including operating, maintaining, and improving the Services
b) You act as an independent controller with respect to any personal data you access, use, or otherwise process through the Services
c) The parties do not jointly determine the purposes and means of processing and do not act as joint controllers unless expressly agreed otherwise
6.2 Processing of Customer Data
To the extent that Keppio processes personal data on your behalf as a processor (“Your Data”), such processing shall be governed by a Data Processing Agreement (“DPA”), which is incorporated by reference into these Terms.
In the event of any conflict between these Terms and the DPA with respect to data protection matters, the DPA shall prevail.
6.3 Instructions and Processing
Keppio shall process Your Data only:
a) to provide the Services
b) in accordance with your documented instructions as set out in these Terms or any applicable agreement
c) as required by applicable law
Where Keppio is required by law to process personal data in a manner inconsistent with your instructions, Keppio will, where legally permitted, inform you of such obligation.
6.4 Security Measures and Subprocessors
6.4.1 Keppio shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, taking into account industry standards, the nature of processing, and potential risks to individuals.
6.4.2 Keppio shall ensure that personnel authorized to process personal data are subject to appropriate confidentiality obligations.
6.4.3 You authorize Keppio to engage subprocessors. Keppio shall ensure that such subprocessors are bound by written agreements consistent with applicable data protection laws.
6.4.4 Keppio shall, where required, provide information about subprocessors and notify you of material changes in accordance with applicable law or contractual obligations.
6.5 Assistance and Data Subject Rights
Taking into account the nature of processing and the information available, Keppio shall provide reasonable assistance to you in fulfilling your obligations under applicable data protection laws, including:
a) responding to requests from data subjects
b) conducting data protection impact assessments
c) cooperating with supervisory authorities
d) addressing personal data breaches
6.6 International Data Transfers
Where personal data is transferred outside of the European Economic Area or the United Kingdom, Keppio shall ensure that such transfers comply with applicable data protection laws, including the use of appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
6.7 Data Retention and Deletion
Upon termination or expiration of your access to the Services, you may request the return or deletion of Your Data within a reasonable period, unless retention is required by law.
6.8 User Obligations
You agree that you will:
a) process personal data in a lawful, fair, and transparent manner
b) comply with all applicable data protection laws
c) ensure that you have a valid legal basis for processing personal data
d) respect the rights and reasonable expectations of individuals
6.9 Prohibited Data Use
You shall not use personal data obtained through the Services for:
a) unlawful, unethical, or deceptive purposes
b) harassment, profiling, or discrimination
c) any activity that violates applicable laws or third-party rights
6.10 Breach and Enforcement
Keppio reserves the right to suspend or terminate your access to the Services without notice if you violate this Section or applicable data protection laws.
7. Billing, Payments, and Subscription Terms
7.1 Paid Services
Certain features or functionalities of the Site or Services may be subject to fees (“Paid Services”). Access to such Paid Services may require the purchase of a subscription plan (“Subscription”) or payment of applicable usage-based fees.
7.2 Pricing and Payment Terms
All fees, charges, and pricing terms will be presented to you at the time of purchase or within the Site, and may be denominated in EUR or other currencies as specified.
You agree to pay all applicable fees associated with your use of the Paid Services in accordance with the selected Subscription plan or billing model, whether on a recurring or one-time basis.
7.3 Billing and Payment Authorization
To access Paid Services, you must provide valid payment details and complete the applicable billing process.
By submitting payment information, you represent and warrant that:
a) you are authorized to use the designated payment method
b) all payment information provided is accurate and complete
Keppio reserves the right to update billing procedures at any time.
7.4 Subscription Terms
Subscriptions may be billed on a recurring basis (e.g., monthly or annually), as specified at the time of purchase.
Unless otherwise stated:
a) subscriptions renew automatically at the end of each billing cycle
b) you may cancel your subscription at any time through your account settings
c) cancellation will take effect at the end of the current billing period
7.5 Fees, Refunds, and Changes
Fees are payable in advance and are generally non-refundable, except where required by applicable law.
You may be eligible for a refund if you cancel your subscription within fourteen (14) days from the date of activation, provided that you have not made substantial use of the Services during this period. After this period (14 days), or where the Services have been materially used, fees are non-refundable.
Refunds are not provided in the following cases, including but not limited to:
a) partial subscription periods
b) unused features or services
c) changes in functionality
d) interruptions caused by factors beyond Keppio’s reasonable control
7.6 Non-Payment
If you fail to pay any fees when due, Keppio may:
a) suspend or restrict access to the Services
b) terminate your account
c) charge late fees or interest to the extent permitted by law
d) pursue recovery of outstanding amounts, including reasonable collection costs
7.7 Taxes
You are responsible for any applicable taxes, duties, or governmental charges associated with your use of the Paid Services, excluding taxes based on Keppio’s net income.
7.8 Availability of Paid Services
Certain Paid Services may be limited by geographic availability, regulatory requirements, or supported payment methods. Keppio reserves the right to modify availability at any time."
8. Use of Content and Data Outputs
8.1 Informational Purpose Only
All data, content, analytics, and outputs made available through the Services are provided solely for informational and analytical purposes.
You acknowledge that such data and content may be incomplete, estimated, or subject to change, and Keppio does not guarantee the accuracy, completeness, or timeliness of any information provided through the Services.
8.2 No Reliance and Risk Assumption
You agree that you are solely responsible for evaluating and verifying any data or content obtained through the Services.
You assume all risks associated with your use of the Services, including any reliance on the accuracy, completeness, or usefulness of such data.
The Services are intended as a decision-support tool only and do not constitute professional, financial, or business advice.
8.3 Availability of Data
You acknowledge that the availability of data and content may depend on third-party sources, infrastructure, or external conditions.
Keppio does not guarantee that the Services or any data made available through the Services will be uninterrupted, complete, or continuously accessible.
8.4 Prohibited Use of Data
You agree that you will not use the Services or any data obtained through the Services for:
a) any unlawful purpose
b) any activity that requires legally verified or certified data
c) determining eligibility for credit, insurance, employment, or other decisions governed by applicable consumer protection or credit reporting laws
d) any activity that infringes the rights of third parties
8.5 Third-Party Content
You acknowledge that the Services may display or provide access to content that may be considered inaccurate, offensive, or objectionable.
To the maximum extent permitted by law, Keppio shall not be liable for any such content.
8.6 Attribution
If you publicly display or distribute data obtained from Keppio, you agree to provide appropriate attribution to Keppio as the source, in a reasonable and customary manner where applicable.
8.7 Use of Data by Keppio
To the extent permitted by applicable law, Keppio may use data related to your use of the Services, including usage data and technical information, to:
a) operate and maintain the Services
b) improve, optimize, and develop new features
c) monitor compliance with these Terms
d) generate aggregated and anonymized datasets
You hereby grant Keppio the right to process and use such data for the above purposes.
8.8 Ownership
Keppio retains all rights, title, and interest in and to the Services, including all underlying data, technology, and intellectual property.
Nothing in these Terms grants you ownership of any part of the Services or data provided therein.
Any outputs, reports, or internal analyses created by you using the Services remain your property, provided that such use complies with these Terms and does not infringe Keppio’s rights.
9. Prohibited Activities and Usage Restrictions
You may use the Services only as expressly permitted under these Terms. Any use outside the permitted scope is strictly prohibited. Without limiting the foregoing, you agree that you will not:
9.1 Exceed Permitted Use
Use the Services beyond the limits of your account, plan, or agreed usage level, including exceeding any usage thresholds, quotas, or technical limitations imposed by Keppio.
9.2 Non-Payment Use
Access or use any Paid Services without fulfilling applicable payment obligations.
9.3 Interference with Services
Modify, disrupt, reroute, interfere with, or attempt to gain unauthorized control over the Services, infrastructure, or related systems.
9.4 Automated Data Extraction
Use any automated means to access or extract data from the Services, including but not limited to:
a) scraping, crawling, or harvesting data
b) using bots, scripts, or automation tools
c) bulk exporting data outside permitted functionality
d) making excessive or abnormal requests indicating automated usage
e) attempting to bypass rate limits or technical safeguards
Any such activity constitutes a material breach of these Terms and may result in immediate suspension or termination without notice.
9.5 Unauthorized Use of Data and Services
Except as expressly permitted, you may not copy, reproduce, distribute, publish, sell, license, lease, or otherwise exploit any part of the Services or data.
9.6 Redistribution and Resale
You may not sublicense, resell, or provide access to the Services or data to third parties, except as expressly permitted by Keppio.
9.7 Reverse Engineering
You may not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, structure, or underlying ideas of the Services.
9.8 Competitive Use
Use the Services to develop, train, or improve any competing product, service, or dataset.
9.9 Harmful Use
Use the Services in any way that could harm, disable, overburden, or impair the Services, or interfere with other users’ access or experience.
9.10 Misuse of Branding
Use Keppio’s name, trademarks, or branding in meta tags, hidden text, or any misleading manner without prior written consent.
9.11 Framing and Mirroring
Frame, mirror, or otherwise replicate the appearance or functionality of the Site without authorization.
9.12 Violation of Third-Party Terms
Use the Services in violation of any applicable third-party terms, agreements, or legal obligations.
9.13 Harassment and Abuse
Use the Services to harass, abuse, or harm any individual or entity.
9.14 False or Misleading Information
Generate, distribute, or rely on false, misleading, or manipulated data or content.
9.15 Protection of Minors
Use the Services in any manner that exploits or harms minors.
9.16 Illegal or Restricted Activities
Use the Services in connection with unlawful activities, including but not limited to fraud, money laundering, or support of prohibited organizations, to the extent defined under applicable laws.
9.17 Infringement of Rights
Use the Services in a manner that infringes or violates the rights of any third party, including intellectual property, privacy, or publicity rights.
9.18 Unauthorized Access
Attempt to gain unauthorized access to systems, accounts, networks, or data associated with the Services or any third party.
9.19 Impersonation
Impersonate Keppio or any other person or entity, or misrepresent your affiliation with any person or entity.
9.20 Abuse of Accounts
Create, maintain, or control multiple accounts for abusive, fraudulent, or overlapping use cases, unless expressly permitted.
9.21 Circumvention
Attempt to circumvent any safeguards, restrictions, or enforcement mechanisms implemented by Keppio.
9.22 Enforcement
Keppio reserves the right, at its sole discretion, to investigate any suspected violation of this Section and to take appropriate action, including suspension or termination of access without notice.
10. Marketing and Brand Use
10.1 Customer References
Unless otherwise agreed in writing, you grant Keppio the right to include your name, company name, and logo (if applicable) in Keppio’s customer lists, website, and marketing materials for the purpose of identifying you as a user of the Services.
10.2 Case Studies
Keppio may create and publish case studies, testimonials, or similar marketing content based on publicly available information or information provided by you, provided that no confidential or proprietary information is disclosed without your prior consent.
10.3 Opt-Out
You may request removal of your name, company name, or logo from Keppio’s marketing materials at any time by providing written notice, and Keppio will make commercially reasonable efforts to comply within a reasonable timeframe.
11. Account Cancellation and Service Termination
11.1 Termination by You
You may cancel your use of the Services at any time, with or without cause.
You acknowledge and agree that upon cancellation:
a) you may remain responsible for any fees accrued or payable for the current billing period
b) fees paid are non-refundable, except as expressly set forth in Section 7.5 of these Terms
c) your access to the Services, including any associated data, features, or functionality, may be limited or terminated
11.2 Termination or Suspension by Keppio
Keppio may, at its sole discretion, suspend or terminate your access to the Services, in whole or in part, with or without prior notice, if:
a) you breach these Terms
b) you fail to pay applicable fees
c) your use of the Services poses a security, legal, or operational risk
d) required by law, regulation, or governmental authority
e) the Services are discontinued, in whole or in part
f) you remain inactive for an extended period of time
11.3 Effect of Termination
Upon termination or suspension:
a) your right to access and use the Services will immediately cease
b) Keppio may disable or delete your account and associated data, subject to applicable law
c) you may lose access to any content, data, or features associated with your account
Keppio shall not be liable to you or any third party for any termination or suspension of access to the Services.
11.4 Data Retention and Deletion
Following termination, Keppio may retain or delete your data in accordance with its internal policies, applicable law, and the Privacy Policy.
Where applicable, you may request export or deletion of your data within a reasonable period, unless retention is required by law.
11.5 Survival
Any provisions of these Terms which by their nature should survive termination shall remain in full force and effect, including but not limited to Sections relating to:
a) data protection
b) intellectual property
c) limitations of liability
d) indemnification
e) payment obligations
12. Ownership and Intellectual Property
12.1 Ownership
You acknowledge and agree that the Site and Services, including all underlying technology, software, data, design, structure, and content, are and shall remain the exclusive property of Keppio and its licensors.
Except as expressly provided in these Terms, no rights, title, or interest in or to the Services are granted to you, whether expressly, by implication, or otherwise.
12.2 Restrictions
You agree not to:
a) remove, alter, or obscure any copyright, trademark, or other proprietary notices
b) use any content or materials from the Services in a manner not expressly permitted under these Terms
12.3 Content Ownership
All content made available through the Services, including but not limited to text, graphics, logos, interfaces, images, data compilations, and software, is protected by applicable intellectual property laws and belongs to Keppio or its licensors.
Any third-party trademarks, service marks, or other materials displayed through the Services remain the property of their respective owners.
12.4 Confidential Information
You acknowledge that certain aspects of the Services may contain confidential or proprietary information.
You agree not to disclose, use, or exploit such information for any purpose outside the scope of these Terms without Keppio’s prior written consent.
12.5 Feedback
If you provide Keppio with any suggestions, feedback, ideas, or recommendations regarding the Services (“Feedback”), you grant Keppio a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, distribute, and otherwise exploit such Feedback for any purpose without restriction or compensation to you.
12.6 No Implied Rights
Except for the limited rights expressly granted under these Terms, all rights are reserved by Keppio.
13. Contact and Communication
If you have any questions, concerns, or requests regarding these Terms or the Services, you may contact us at:
Email: hello@keppio.com
Company: Uniproductive OÜ
Registry Code: 17416992
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, 10152
14. Indemnification and Limitation of Liability
14.1 Limited Role of Keppio
Keppio provides data analytics and comparison tools for informational purposes only.
Keppio does not:
a) act as an intermediary in transactions between users and third parties
b) verify, endorse, or guarantee the performance, conduct, or reliability of any third party
c) assume responsibility for any decisions, actions, or agreements made based on the use of the Services
You acknowledge that you are solely responsible for any decisions or actions taken based on the data or insights provided through the Services.
14.2 Indemnification
You agree to indemnify, defend, and hold harmless Keppio, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
a) your use of the Services
b) your violation of these Terms
c) your misuse of data obtained through the Services
d) your violation of applicable laws or third-party rights
14.3 Disclaimer of Warranties
The Services, including all content, data, and features, are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.
To the maximum extent permitted by applicable law, Keppio disclaims all warranties, including but not limited to:
a) merchantability
b) fitness for a particular purpose
c) accuracy, completeness, or reliability of data
d) uninterrupted or error-free operation
14.4 Limitation of Liability
To the maximum extent permitted by applicable law, Keppio shall not be liable for:
a) indirect, incidental, consequential, or special damages
b) loss of profits, revenue, business opportunities, or data
c) decisions made based on analytics or data provided through the Services
d) inaccuracies, omissions, or delays in data
e) interruptions, delays, or unavailability of the Services
f) actions or omissions of third parties
14.5 Exceptions
Nothing in these Terms shall limit or exclude liability where such limitation or exclusion is not permitted under applicable law, including liability for fraud, willful misconduct, or death or personal injury caused by negligence.
15. Applicable Law and Dispute Resolution
15.1 Applicable Law
These Terms and any disputes arising out of or in connection with them, including their subject matter, formation, validity, interpretation, and enforcement, shall be governed by and construed in accordance with the laws of Estonia, without regard to its conflict of law principles.
15.2 Jurisdiction
Subject to Section 15.3, any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Estonia.
15.3 Amicable Resolution
The parties agree to use reasonable efforts to resolve any dispute arising under these Terms through good faith negotiations before initiating formal legal proceedings.
15.4 Consumer Rights
If you are a consumer residing in the European Union or another jurisdiction with mandatory consumer protection laws, nothing in these Terms shall limit your rights to bring a claim in your country of residence or to benefit from mandatory provisions of applicable law.
15.5 Jurisdiction Limitations
The Services are not intended for use in jurisdictions where the enforcement of these Terms would be unlawful. You are responsible for ensuring that your use of the Services complies with applicable laws in your jurisdiction.
16. Confidential Information Handling
16.1 Definition of Confidential Information
“Confidential Information” means any information disclosed by one party (“Disclosing Party”) to the other party (“Receiving Party”), whether orally, in writing, or by any other means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.
Confidential Information includes, without limitation:
a) business and marketing plans
b) technical information, software, and systems
c) product designs, features, and roadmaps
d) data processed through the Services
e) non-public information relating to the Services
Confidential Information does not include information that:
a) is or becomes publicly available without breach of any obligation
b) was lawfully known to the Receiving Party prior to disclosure
c) is received from a third party without breach of any obligation
d) is independently developed without use of Confidential Information
16.2 Obligations of the Receiving Party
The Receiving Party agrees to:
a) use Confidential Information solely for purposes consistent with these Terms
b) protect such information using at least the same degree of care it uses for its own confidential information, but not less than reasonable care
c) limit access to Confidential Information to employees, contractors, or representatives who have a need to know and who are bound by confidentiality obligations no less protective than those set forth herein
16.3 Permitted Disclosures
The Receiving Party may disclose Confidential Information to the extent required by applicable law, regulation, or court order, provided that:
a) where legally permitted, it gives prior notice to the Disclosing Party
b) it cooperates with the Disclosing Party in seeking protective measures or limiting disclosure
Any disclosure shall be limited to the minimum extent required.
16.4 Return or Deletion
Upon termination of the Agreement or upon written request, the Receiving Party shall, to the extent reasonably practicable, return or delete Confidential Information of the Disclosing Party, unless retention is required by applicable law or permitted under these Terms.