Privacy Policy
This Privacy Policy ("Policy") applies to all information that the Keppio influencer marketing platform ("Keppio", "we", "us", or "our"), operated by Uniproductive OÜ, collects from users of keppio.com (the "Platform") and related services.
Keppio respects your privacy and is committed to protecting your Personal Data. This Policy describes how we process Personal Data we gather in the course of operating the Platform — including if you are a brand, agency, or content creator, if you subscribe to use our Platform, or if you sign up for a free trial — as well as when you interact with us through keppio.com or related services. It also tells you about your rights and choices with respect to your Personal Data, and how you can contact us if you have any queries or concerns.
By accessing or using Keppio, you acknowledge that you have read and understood this Policy.
1. Personal Data We Collect
In this Policy, “Personal Data” means any information that relates to an identified or identifiable individual. We may collect and process Personal Data in the following ways:
Information you provide to us
Account and profile information. When you create an account on Keppio, we collect Personal Data such as your name, email address, company name, and login credentials.
Billing and payment information. If you subscribe to our Platform, we may collect billing details, such as your billing address and payment information, to process transactions.
Creator information. If you are a content creator (or represent one), we may collect information such as your name, social media handle, email address, and payment details required to facilitate collaborations or payouts.
Communications. When you contact us (e.g., via email or contact forms), we may collect your name, contact details, and the content of your message.
Marketing and events. If you sign up for newsletters, webinars, or other communications, we collect your contact details and preferences.
Job applications. If you apply for a role at Keppio, we may collect Personal Data such as your resume, work experience, education, and other relevant information.
Information collected automatically
Usage data. We collect information about how you interact with the Platform, such as pages visited, actions taken, device type, browser type, and IP address.
Cookies and similar technologies. We use cookies to ensure the Platform functions properly, to analyze usage, and to improve our services. You can manage your cookie preferences through your browser settings.
Information from third parties and public sources
Publicly available data. We may collect information about content creators and their audiences from publicly available sources, including social media platforms. This may include names, usernames, bios, engagement metrics, and publicly shared content.
Third-party services. If you sign in using third-party services (e.g., Google), we may receive information such as your name and email address, in accordance with your privacy settings on those services.
Required information
In some cases, providing Personal Data is necessary to use certain features of the Platform. If you choose not to provide required information, you may not be able to access or use parts of our services.
2. How We Use Personal Data
We process your Personal Data only where we have a valid legal basis to do so. Depending on the context, this may include performance of a contract, compliance with legal obligations, our legitimate interests, or your consent.
We use Personal Data for the following purposes:
Providing and operating the Platform. We use your data to create and manage your account, provide access to features, and ensure the Platform functions properly.
Creator discovery and analytics. We process publicly available data about creators and their audiences to provide insights, analytics, and search functionality for brands and agencies. This may include analyzing content, engagement metrics, and audience characteristics to improve recommendations and campaign performance.
Communication. We use your contact details to respond to inquiries, provide support, send service-related updates, and communicate about your account or use of the Platform.
Payments and subscriptions. We process billing and payment information to manage subscriptions, process transactions, and maintain financial records.
Marketing and communications. We may send you product updates, newsletters, and event invitations. Where required by law, we rely on your consent. You can opt out at any time.
Platform improvement and analytics. We analyze usage data to understand how users interact with the Platform, improve performance, and develop new features and services.
Security and fraud prevention. We use Personal Data to monitor, prevent, and detect fraud, unauthorized access, and other harmful activities.
Legal and compliance purposes. We may process your data to comply with legal obligations, enforce our Terms, and protect our rights and interests.
Recruitment. If you apply for a job, we use your Personal Data to evaluate your application and communicate with you.
3. How We Share Your Personal Data
We may share your Personal Data with third parties in the following circumstances:
Service providers. We work with trusted third-party providers who support the operation of our Platform, such as hosting, analytics, payment processing, communications, and customer support services. These providers may access Personal Data only as necessary to perform their functions on our behalf and in accordance with our instructions.
Customers and users of the Platform. If you are a content creator, certain publicly available information about you (such as your profile, content, and engagement data) may be accessible to brands and agencies using the Platform for campaign discovery and analysis.
Legal obligations. We may disclose Personal Data if required to do so by law or if we believe such action is necessary to comply with legal obligations, respond to lawful requests, or protect our rights, property, or safety, as well as those of our users or others.
Business transfers. In the event of a merger, acquisition, financing, or sale of assets, your Personal Data may be transferred to a third party as part of that transaction.
With your consent. We may share your Personal Data with third parties where you have given us explicit consent to do so.
4. Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
In particular:
Account data. We retain your account information for as long as your account is active and for a reasonable period thereafter, as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Billing and financial data. We retain billing and transaction records as required to comply with applicable tax, accounting, and legal obligations.
Communications. We may retain correspondence and support requests to resolve disputes, provide support, and improve our services.
Analytics and usage data. We retain usage data for as long as needed to analyze and improve the Platform, typically in aggregated or anonymized form where possible.
We may also retain certain information where necessary to comply with legal obligations, resolve disputes, enforce our agreements, or prevent fraud and abuse.
When Personal Data is no longer required, we will delete it or anonymize it in a secure manner.
5. Your Rights in Relation to Your Personal Data
Depending on your location and applicable law, you may have the following rights regarding your Personal Data:
Access. You may request confirmation of whether we process your Personal Data and obtain a copy of that data.
Rectification. You may request that we correct or update inaccurate or incomplete Personal Data.
Deletion. You may request that we delete your Personal Data, subject to certain legal exceptions.
Restriction. You may request that we restrict the processing of your Personal Data in certain circumstances.
Objection. You may object to the processing of your Personal Data where we rely on legitimate interests as a legal basis.
Data portability. You may request to receive your Personal Data in a structured, commonly used, and machine-readable format.
Withdrawal of consent. Where processing is based on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing before withdrawal.
Complaints. You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
To exercise your rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request. We will respond to your request within a reasonable timeframe in accordance with applicable law.
6. Third Parties
Our Platform may contain links to third-party websites, services, or tools that are not owned or controlled by Keppio. This Privacy Policy does not apply to such third-party services.
We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any Personal Data or using their services.
7. Security
We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
These measures are designed to provide a level of security appropriate to the risk, taking into account the nature of the data and the processing activities.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your Personal Data.
8. Children’s Privacy
The Services are not intended for individuals under the age required by applicable data protection laws, and we do not knowingly collect Personal Data from children.
If you are under the applicable minimum age, you must not use the Services or provide any Personal Data.
If we become aware that we have collected Personal Data from a child in violation of applicable law, we will take appropriate steps to delete such information without undue delay.
If you believe that a child has provided us with Personal Data, please contact us using the contact details provided below.
9. Cross-Border Data Transfers
We may process and store your Personal Data in countries outside of your country of residence, including outside the European Economic Area (EEA).
Where we transfer Personal Data internationally, we take appropriate safeguards to ensure a similar level of protection as required under applicable data protection laws. These safeguards may include:
Adequacy decisions issued by the European Commission;
Standard Contractual Clauses (SCCs);
Additional technical and organizational security measures where necessary.
If you would like more information about our international data transfers, you can contact us using the details provided below.
10. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational reasons.
When we make changes, we will update the “Last updated” date at the top of this Policy. In some cases, we may also provide additional notice, such as by email or through the Platform, if the changes are material.
We encourage you to review this Policy periodically to stay informed about how we process your Personal Data.
11. California Privacy Rights
If you are a California resident, you may have certain rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA), as amended.
These rights may include:
The right to request information about the categories of personal data we collect, the purposes for which it is used, and the categories of third parties with whom it is shared;
The right to request deletion of your personal data, subject to applicable legal exceptions;
The right to request correction of inaccurate personal data;
The right to opt out of the sale or sharing of personal data, where applicable;
The right not to be discriminated against for exercising your rights.
We do not sell personal data.
To exercise your rights, please contact us using the contact details provided below. We may need to verify your identity before processing your request.
You may also designate an authorized agent to submit a request on your behalf, in accordance with applicable law.
How to Submit a Request
To exercise your rights, contact us at:
Email: hello@keppio.com
12. Our Contact Information
If you have any questions about this Privacy Policy, or about how Keppio processes your Personal Data, you can contact us:
Data controller: Uniproductive OÜ
Registration number: 17416992
Address: Vesivärava tn 50-201, 10152 Tallinn, Kesklinna linnaosa, Harju maakond, Estonia
Email: hello@keppio.com